Privacy Policy
At The Mindful Social Media Manager ("we", "us", "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our web design and social media management services. We are fully compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who I am
The Mindful Social Media Manager is a business offering web design and social media management services. We act as a data controller for the personal data that we collect from our clients and website visitors.
Information Collected
We collect and process the following categories of personal data:
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Personal Information: This includes your name, email address, telephone number, postal address, and any other contact details provided.
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Business Information: Company name, business address, social media handles, website details, and any other business-related data that is necessary for us to provide our services.
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Technical Data: IP address, browser type, operating system, and information regarding your visit to our website, including cookies (please see section 9 for more on cookies).
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Communication Data: Any information you provide when you contact us by email, phone, or through our website (e.g., inquiries or requests).
How Your Information is used
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We use your personal data for the following purposes:
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Service Provision: To deliver our web design and social media management services to you.
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Communication: To respond to your inquiries, provide updates, and communicate regarding our services.
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Marketing: To send you marketing communications, newsletters, or promotional materials (only if you have consented to receive such communications).
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Website Improvement: To enhance your experience on our website by analysing how it is used.
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Legal Obligations: To comply with any legal obligations, such as maintaining financial records or cooperating with legal authorities if required.
Legal Basis for Processing
We rely on the following legal bases to process your personal data:
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Contractual Necessity: We process your data to fulfil our obligations under any contracts we have with you (e.g., to provide services you have requested).
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Legitimate Interests: We process data to improve our services and maintain our business (e.g., analysing website usage or responding to your inquiries).
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Consent: For marketing communications, we will only process your data where we have obtained your consent.
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Legal Obligation: Where we are required to process your data to comply with legal obligations (e.g., tax and financial record-keeping).
Sharing Your Data
We do not sell or trade your personal data. However, we may share your data in the following circumstances:
-
Service Providers: We may share your data with trusted third-party service providers who assist in the provision of our services (e.g., website hosting providers, email service providers, or payment processors). These providers are bound by strict confidentiality agreements and will only use your data for the purposes specified by us.
-
Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government body).
-
Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal data may be transferred to the new owners.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements. Typically, this is for six years after our last interaction with you, unless a longer retention period is required by law.
Your Rights
Under the UK GDPR, you have the following rights in relation to your personal data:
-
Right of Access: You have the right to request a copy of the personal data we hold about you.
-
Right to Rectification: You can ask us to correct any inaccurate or incomplete data.
-
Right to Erasure: You have the right to request that we delete your personal data where there is no legal basis for us to continue processing it.
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Right to Restrict Processing: You can request that we limit the processing of your data in certain circumstances.
-
Right to Data Portability: You have the right to request the transfer of your data to another service provider in a structured, commonly used, and machine-readable format.
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Right to Object: You can object to our processing of your data for marketing purposes or where we rely on legitimate interests as the legal basis for processing.
To exercise any of these rights, please contact us at info@themindfulsmm.com
Cookies
Our website uses cookies to enhance user experience and analyse website traffic. Cookies are small text files placed on your device to store information about your visit. We may use cookies for:
-
Analytics: To understand how visitors interact with our website and improve functionality.
-
Marketing: To personalise ads and track their performance (with your consent).
You can control cookies through your browser settings, and you may refuse the use of cookies, although this may affect the functionality of the website.
Contact Me
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
The Mindful Social Media Manager
Email: info@themindfulsmm.com
Privacy Policy
Last updated: 15th October 2024
At The Mindful Social Media Manager ("we", "us", "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our web design and social media management services. We are fully compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
The Mindful Social Media Manager is a business offering web design and social media management services. We act as a data controller for the personal data that we collect from our clients and website visitors.
2. Types of Data We Collect
We collect and process the following categories of personal data:
-
Personal Information: This includes your name, email address, telephone number, postal address, and any other contact details provided.
-
Business Information: Company name, business address, social media handles, website details, and any other business-related data that is necessary for us to provide our services.
-
Technical Data: IP address, browser type, operating system, and information regarding your visit to our website, including cookies (please see section 9 for more on cookies).
-
Communication Data: Any information you provide when you contact us by email, phone, or through our website (e.g., inquiries or requests).
-
3. How We Use Your Data
We use your personal data for the following purposes:
-
Service Provision: To deliver our web design and social media management services to you.
-
Communication: To respond to your inquiries, provide updates, and communicate regarding our services.
-
Marketing: To send you marketing communications, newsletters, or promotional materials (only if you have consented to receive such communications).
-
Website Improvement: To enhance your experience on our website by analysing how it is used.
-
Legal Obligations: To comply with any legal obligations, such as maintaining financial records or cooperating with legal authorities if required.
4. Legal Basis for Processing
We rely on the following legal bases to process your personal data:
-
Contractual Necessity: We process your data to fulfil our obligations under any contracts we have with you (e.g., to provide services you have requested).
-
Legitimate Interests: We process data to improve our services and maintain our business (e.g., analysing website usage or responding to your inquiries).
-
Consent: For marketing communications, we will only process your data where we have obtained your consent.
-
Legal Obligation: Where we are required to process your data to comply with legal obligations (e.g., tax and financial record-keeping).
5. Data Sharing
We do not sell or trade your personal data. However, we may share your data in the following circumstances:
-
Service Providers: We may share your data with trusted third-party service providers who assist in the provision of our services (e.g., website hosting providers, email service providers, or payment processors). These providers are bound by strict confidentiality agreements and will only use your data for the purposes specified by us.
-
Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government body).
-
Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal data may be transferred to the new owners.
-
6. International Data Transfers
While we primarily store and process data within the UK and the European Economic Area (EEA), some of our third-party service providers may transfer and store your data outside of these areas. Where this occurs, we will ensure that appropriate safeguards are in place to protect your data, such as the use of Standard Contractual Clauses approved by the UK GDPR or ensuring that the receiving country offers adequate levels of data protection.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements. Typically, this is for six years after our last interaction with you, unless a longer retention period is required by law.
8. Your Rights
Under the UK GDPR, you have the following rights in relation to your personal data:
-
Right of Access: You have the right to request a copy of the personal data we hold about you.
-
Right to Rectification: You can ask us to correct any inaccurate or incomplete data.
-
Right to Erasure: You have the right to request that we delete your personal data where there is no legal basis for us to continue processing it.
-
Right to Restrict Processing: You can request that we limit the processing of your data in certain circumstances.
-
Right to Data Portability: You have the right to request the transfer of your data to another service provider in a structured, commonly used, and machine-readable format.
-
Right to Object: You can object to our processing of your data for marketing purposes or where we rely on legitimate interests as the legal basis for processing.
To exercise any of these rights, please contact us at
9. Cookies
Our website uses cookies to enhance user experience and analyse website traffic. Cookies are small text files placed on your device to store information about your visit. We may use cookies for:
-
Analytics: To understand how visitors interact with our website and improve functionality.
-
Marketing: To personalise ads and track their performance (with your consent).
You can control cookies through your browser settings, and you may refuse the use of cookies, although this may affect the functionality of the website.
10. Data Security
We are committed to ensuring that your information is secure. We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, please note that no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
The Mindful Social Media Manager
Email:info@themindfulsmm.com